Welcome to the Shiva Group of Companies ("Shiva Group", "we", "us") WhatsApp channel. By chatting with our official WhatsApp number, you agree to these Terms.

What We Offer

Through this WhatsApp number, you can:

• Ask about our cars, two-wheelers, used vehicles, and accessories

• Book a test drive at any of our dealerships

• Schedule a service appointment

• Get directions, opening hours, and dealership contacts

• Request a finance or insurance referral

• Receive follow-ups and reminders for confirmed bookings

We use an AI assistant to answer most messages, so you get a fast reply, 24/7. Difficult or specific questions are passed on to a member of our team.

Things to Keep in Mind

• Prices, variants, availability, and offers shared on chat are indicative. The final on-road price and offer are confirmed at the dealership before any booking or sale.

• Test drives and service bookings made via WhatsApp are requests — the dealership confirms them based on availability.

• The AI assistant can occasionally get a detail wrong. Please confirm anything important (price, finance terms, service estimate) with our team before relying on it.

• No vehicle sale, finance, or insurance contract is created over WhatsApp. Those happen at the dealership with signed paperwork.

Your Part

When you use this channel, please:

• Be 18 or older

• Provide accurate information (your name, vehicle of interest, etc.)

• Use the channel for genuine enquiries only

• Don't send abusive, threatening, or unlawful content

• Don't impersonate someone else

We may block access if these terms are misused.

Privacy

Your privacy is covered by our Privacy Policy. Please read it before continuing.

Technology Partner

This WhatsApp channel is built and operated for us by Barium Intelligence LLP — learn more at babot.barium.in.

Updates

We may update these Terms from time to time. The latest version is always on this page.

Contact

Email: hello@shivagroup.co
Website: shivagroup.co