In September 2017, ETAuto profiled Amit Garg and the way Shiva Group runs dealerships in almost every vehicle segment, from Bajaj two-wheelers to Jaguar Land Rover in Noida.
What the profile covered.
Joining the business: Amit Garg joined the family business in 1997.
Many segments, one group: how the group expanded into several vehicle segments.
Customer service: the group’s focus on service, including mystery shopping to check standards.
People: incentives for employees.
Digital: generating sales leads online.
The numbers.
ETAuto reported revenue of about ₹800 crore at the time, and a goal of reaching ₹1,200 crore within five years.
Watch: Dealer Diary.
In the same month, Amit Garg spoke to Car Dealer Tracker about Shiva Motocorp’s journey for its Dealer Diary series.
In the news.
ETAuto, 5 September 2017: Bajaj to JLR, this Noida dealer is successfully steering dealership across all segments
Car Dealer Tracker on YouTube, 10 September 2017: Dealer Diary - JLR Noida
About Shiva Group
Shiva Group is a family-owned automotive retail group with a legacy since 1928 and in automotive retail since 1972. Headquartered in Delhi NCR, the Group is an authorised sales and service partner for nine brands across two-wheelers, cars and SUVs, and commercial vehicles — Bajaj, Chetak, KTM, Triumph, Mahindra, Land Rover, MG Select, Bajaj Three-Wheelers and Mahindra Commercial — with a network across Delhi NCR and North India.
